Always on hand with Teamviewer
and expertise!
More availability, less travel, less downtime
The use of well-developed, state-of-the art technology adapted to agricultural conditions in our systems makes technical faults, system errors and software issues a rarity. But even if problems can’t be completely avoided, long response times and costly downtimes can. Thankfully, the transition from analogue to digital processes not only increases competition but also creates new proactive service options involving multimedia communication.
TEWE’s fast remote collaboration via TeamViewer ensures a seamless problem-solving process – in next to no time, practically around the clock and unaffected by travel restrictions, distance or other factors that make it difficult or impossible for experts and technicians to visit a site.
TeamViewer Remote is the world’s most trustworthy solution for remote access, control and support which is designed to save time and money by allowing our experts and technicians to connect to any device in any place and at any time.
TEWE is well aware that hunger and thirst are urgent matters. That’s why our customers can contact us and describe their issue at almost any time via the customer hotline. The support employee assisting them will respond immediately via TeamViewer and show the customer what’s gone wrong. In most cases, they can solve the issue immediately. If not, they will arrange the next necessary steps, such as ordering a spare part and/or sending a technician.